~ privacy policy ~

pucciManuli, LLC (“pucciManuli”) respects your privacy and wants you to understand our privacy policy. This Privacy Policy page communicates how, when, and why we gather information about our customers and what we do with it.

pucciManuli reserves the right to make changes to this Privacy Policy at any time. By accessing www.pucciManuli.com (“Website”), you confirm that you have read and understand this policy, including how and why we use your information. If you do not want us to collect or use your personal information, you should not use the Website or order goods or services from pucciManuli. In addition, we are not responsible for the content or privacy policies of third parties.

All persons accessing the Website or using pucciManuli services must be at least 18 years of age. Minors under 18 and at least 13 years of age may access the Website only if they have appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use the Website. You are responsible for any and all account activity conducted by a minor on your account.

IP Address

To facilitate a smooth shopping experience, the Website logs the Internet Protocol (IP) Address of each user. An IP address is a number that is automatically assigned to your computer every time you browse the internet. Depending on your Internet Service Provider (ISP) and the type of connection, this number may change each time you log on. Information from IP addresses is used to screen for potential risk and fraud, system administration, troubleshooting, and the examination of traffic trends and response rates to various promotional offers.

Gathering and Use of Your Personally Identifiable Information

When you place an order and/or make a purchase or attempt to make a purchase through the Website, we will ask you for your name, billing address, shipping address, payment information (including credit card information), email address, and telephone number. You may provide other information through custom orders you make, including but not limited to the name(s) of a member of a family or the family name. We refer to this information as “Order Information.” We use this Order Information generally to process and fulfill your order including processing your payment information, arranging for shipping, providing order confirmations, and to notify you of your order status. Telephone numbers and email addresses are used to contact you regarding your order. In addition, you may request to receive our email newsletter updates.

We collect information from you when you visit our site including your IP address or unique device identifier, and cookies and data from the pages you visit. To learn more about our use of cookies, please visit our Cookie Policy page. This is stored in log files and used to provide you more pertinent content when you visit our Website. Your IP address, when available is used to provide a localized experience including prices in your currency and to adhere to regional preferences and requirements.

We use your personal information to improve and customize our services, including sharing of your information for such purposes. This includes uses which we intend to provide an optimal match between you and our available products and services, including direct marketing. Such uses serve our interest in improving and growing our business and your interest in receiving optimal user results.

We use your personal information for/to:

• security and safety purposes, including our own use and with third party security providers. We aim to protect you and us from spam, harassment, intellectual property infringement, crime and other security risks
• comply with legal obligations pursuant to the legal protections afforded to you in your country. Where required to obey the law, such as in response to a subpoena or legal process we will disclose your personal information. We also reserve the right to use your personal information to exercise or defend legal claims
• engage third party companies and individuals to provide services to us (such as payment processors, research companies, and analytics and security providers) to help us operate, provide and market our products and services. We use third parties where necessary or where their services are superior to what we could perform internally

We will only retain your information for as long as is necessary for the purposes set out in this policy or as needed to provide services to you or to advertise or market services to you. For example, we may not delete your personal information insofar as it is needed to uphold our legal obligations, resolve disputes, or enforce our agreements.

If you would like to modify your information on file with us, request deletion of data, or terminate your account, please contact hello@puccimanuli.com

Email List

When you sign up to receive pucciManuli’s email newsletters, we ask for your first name, last name, email address and postal code. If you do not wish to receive our email newsletters any longer, an unsubscribe link is always provided, located at the bottom of each of our emails, for your convenience. You can also unsubscribe by emailing us at hello at puccimanuli.com

Text Messages

When you sign up to receive pucciManuli's text messages, we ask for your mobile phone number. If you do not wish to receive our text messages any longer, you can reply STOP to the text message you receive from us. You can also unsubscribe by emailing us at hello at puccimanuli.com. 

Online Tracking

The Website uses Google Analytics and may be able to see user’s referring site. The Website does not respond to “do not track” signals, though users may be able to provide tracking instructions to Google Analytics. To opt out of Google Analytics, visit the Google Analytics opt-out page found at https://tools.google.com/dlpage/gaoptout and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.

General Data Protection Regulation Compliance

pucciManuli complies with the requirements of the General Data Protection Regulation (“GDPR”) with respect to data concerning citizens or residents of European Union countries and Switzerland. To the extent other terms of this Privacy Policy or pucciManuli Terms and Conditions contradict the terms herein as applied to EU Residents and Citizens, the terms of this “GDPR Compliance” section control.

EU residents and citizens have the following eight (8) rights under GDPR and are entitled to the facilitation of these rights by pucciManuli as set forth herein:

1. Right to be Informed. pucciManuli collects the following “personal information” as defined in GDPR when a sale is consummated: name, billing address, shipping address, credit card information, email address, and telephone number. Additionally, you may provide other information when you place a custom order(s) including, but not limited to the names of a member of a family and/or the family name. We use this information to process and fulfill your order and to notify you of your order status. You may also choose to provide us with your personal information of varied nature if you contact us regarding customer service concerns.
   
   
2. Right of Access. EU residents and citizens have a right to be informed of data that is stored, processed or analyzed and to obtain a copy in plain English. To request such information please email us at help@puccimanuli.com using the same email you used to complete your transaction and provide us with your payment information in order to provide your account security.
   
   
3. Right to Rectification. EU residents and citizens have a right to revise our information if inaccurate or complete, and if information is disclosed to third parties to have that information rectified by the third parties. If after accessing your information, an EU resident or citizen believes our information on file regarding you is inaccurate, one may respond to the email which was provided with information pursuant to EU resident or citizen right of access and provide the rectifying information.
   
   
4. Right of Erasure. This is a non-absolute ‘right to be forgotten.’ If you are an EU resident or citizen and after accessing your information you would like to have it erased, please send an email explaining the circumstances warranting erasure to the email which provided your information pursuant to your right of access. We may comply with the request, we may have a legal obligation to preserve some or all data under relevant laws, and/or we may have a legal right to retain information you have requested be deleted. You will be advised of our decision regarding your data erasure request.
   
   
5. Right to Portability of Data. EU residents and citizens have a right to have your data stored with us to be moved, copied or transported in a safe and secure manner without affecting its usability. If you would like your personal data in portable form, please email a request to hello@puccimanuli.com with the subject line “REQUEST FOR PORTABLE DATA.”
   
   
6. Right to Object to Processing. EU subjects may object to direct marketing including any personalized website content, emails, or to all processing of their personal information. EU citizens and residents have an absolute right to object to use of their personal data for direct marketing purposes. You may not have an absolute right to object if your personal data is used for a task carried out in the public interest, or for legitimate interests such as scientific or historical research or statistical purposes. If you are an EU citizen or resident who objects to processing of their personal information, please send an email request to hello@puccimanuli.com with the subject line “OBJECTION TO PROCESSING” and tell us whether you object to direct marketing or all processing.
   
   
7. Rights in Relation to Automated Decision-making. pucciManuli may use personal information to profile customers including to facilitate direct marketing. pucciManuli may also provide emails, marketing, or advertising to EU citizens or subjects by automated means, and automated (non-human) responses to customer actions or requests. If you would like more information regarding pucciManuli’s automated decision-making or to request human follow up to an automated promotion or pucciManuli communication, or a response to an EU citizen or resident action or request, please send an email request to hello@puccimanuli.com with the subject line “AUTOMATED DECISION MAKING” and provide the details of the transaction in question.
   
   
8. Privacy Policy Changes. We may change this Privacy Policy from time to time. If we believe the changes are material, we will let you know by one or more of the following: (1) posting a conspicuous notice on the Website or (2) sending you an email regarding the changes.

This privacy policy is published and takes effect 9 April, 2019