We’re looking for competent, friendly sales associates to join our award-winning (and growing!) shoppe in Ardmore. We specialize in creating wonder through the act of giving via a unique retail experience and ecommerce website.

The right candidate will join a creative, fast-paced environment and may contribute to the marketing, promotion, ecommerce and giving back components of the business. Must possess a proactive, can-do attitude; care about quality, getting the job done right, exceeding expectations, and the desire to learn something new every day.

Exceptional customer service is the most important aspect of this position, so excellent communication and interpersonal skills, and a desire to cheerfully assist our customers is an absolute must.

You will be responsible for:

• Greeting customers in a friendly & personable manner
• Immersing and educating yourself on our product offering to ensure an in-depth knowledge of our product assortment
• Recommending, selecting, demonstrating, helping locate merchandise based on customers’ needs/desires
• Answering questions, providing information & telling the story about store/merchandise
• Exercising patience and tact while helping children and/or particular customers
• Assisting in floor merchandising and stock replenishment activities including maintaining an organized and stocked floor during open hours
• Managing cash wrap and POS experience (e.g. opening/closing cash register, counting money, balancing cash drawer, etc.)
• Bagging, boxing, packaging and/or shipping customer purchases
• Wrapping gifts
• Checking in, pricing, organizing product shipments
• Maintaining cleanliness of store when needed e.g. light dusting, vacuuming area carpets, cleaning glass cases, etc.
• Additional support as needed, you are excited to dive in and get it done!

Qualifications:

• Ability to work 20+ hours per week, including weekends
• Excellence, enthusiasm, and excitement about engaging with customers
• Desire to be part of a tight knit team looking to transform and elevate the traditional retail experience
• Integrity, holding yourself and your employees/team to the highest standards and doing the right thing always, even when no one is looking
• Dependable/reliable
• Detail oriented
• Impeccable organizational skills
• Neat & professional personal appearance
• Excellent interpersonal & verbal communication skills
• Computer literate (familiar with google office suite: various web apps)
• Ability to effectively maneuver the sales floor and stockroom, may include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds.
• Entrepreneurial spirit, seeing/creating opportunities others haven’t

Interested in joining our team?

Submit your resume and cover letter and let us know why you want this job and why we should hire you

We’re looking for a competent, friendly shoppe manager to join our award-winning (and growing!) family concept store in Ardmore. We specialize in creating wonder through the act of giving via a unique retail experience and rapidly growing ecommerce website. This position is year-round, full time and comes with a fierce opportunity to grow with the company.

The right candidate will join a creative, fast-paced and detail oriented environment, and will contribute to the marketing, promotion, ecommerce and giving back components of the business. Must possess a proactive, can-do attitude; care about quality and know the details matter, getting the job done right, exceeding expectations, and the desire to learn something new every day.

Exceptional customer service is at the core of our business model. The right candidate will embody this mindset and be expected to lead by example and promote this ethos throughout every communication touchpoint.

You will be responsible for:
General leadership

• Serve as a proactive mentor, teacher and problem solver
• Set a positive leadership example for others to aspire to
  
  

Customer care
You will be interacting with customers directly:

• Immerse and educate yourself on our product offering to ensure an in-depth knowledge of our product assortment
• Greet customers in a friendly & personable manner
• Recommend, select, demonstrate, help locate merchandise based on customers’ needs/desires
• Answer questions, provide information & tell the story about store/merchandise
• Exercise patience and tact when assisting children and/or particular customers
• Manage/motivate store team to provide highest level of customer care
• Manage/motivate sales floor supervision
• Manage/execute in-store events & promotions, when applicable
  
  

Merchant skills

• Support Creative Director in development, planning, scheduling, and executing in-store merchandising plan
• Uphold all aspects of company merchandising standards
• Develop/utilize all available business analysis reports to aid in business growth
• Review sales frequently, proactively recommend sales opportunities
  
  

Training & development

• Utilize all available training tools to provide consistent training to staff  
• Administer reviews of sales associates
  
  

Operations

• Manage all aspects of store operations
• Manage stock replenishment activities, maintain organized/stocked floor during open hours
• Manage store cleanliness procedures
• Support in-store and web orders as necessary
• Train all sales associates to have the highest standards for operations
• Audit store on regular basis for maintenance issues
• Adhere to all “typical day” guidelines
• Control store operations budget, manage store petty cash
  
  

Loss prevention

• Supervise inventory count process on regular basis  
• Ensure all sales associates are trained on internal/external loss prevention
  
  

Qualifications:

• Experience working in retail environment at supervisory/management level
• Ability to work 40 hours/week
• Excellence, enthusiasm, and excitement about engaging with customers
• Desire to be part of a tight knit team looking to transform/elevate the traditional retail experience
• Integrity, holding yourself and your employees/team to the highest standards and doing the right thing always, even when no one is looking
• Dependable/reliable
• Detail oriented
• Ability to get things done
• Neat and professional personal appearance
• Excellent interpersonal and verbal communication skills
• Computer literate, familiar with google office suite, various web apps
• Ability to effectively maneuver around sales floor and stockroom, may include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds.
• Entrepreneurial spirit, seeing and creating opportunities others haven’t
• Bonus (but not required): you have hidden talents that contribute to the magical moments in our retail experience.
  
  

Interested in joining our team?

• Submit your resume and cover letter
• Address your cover letter to me, Carrie, letting me know why you want this job, why we should hire you, and what your favorite gift you’ve received within the last year is and why?"

We’re looking for a competent, friendly retail operations / ecommerce coordinator to join our award-winning (and growing!) family concept store in Ardmore. We specialize in creating wonder through the act of giving via a unique retail experience and ecommerce website. This position is part-time, year-round, and comes with a fierce opportunity to grow with the company.

The right candidate will join a creative, fast-paced environment, and will contribute to the marketing, promotion, ecommerce and giving back components of the business. Must possess a proactive, can-do attitude; care about quality & getting the job done right, and the desire to learn something new every day.

Excellent communication and interpersonal skills, and a desire to exceed expectations is an absolute must.

You will be responsible for:

• Immersing & educating yourself on our product offering to ensure an in-depth knowledge of our product assortment
• Receiving/processing incoming inventory
• Assisting with inventory management
• Managing back-stock and stockroom organization
• Researching website product information
• Interacting with ecommerce platform
• Assisting with website order fulfillment e.g. gift wrap, packing, shipping orders
• Additional support as needed, you are excited to dive in and get it done!
  
  

Qualifications:

• Ability to work 20+ hours per week, including occasional weekends
• Exceptional organizational skills
• Detail oriented
• Excellent problem-solving skills
• Dependable/reliable
• Computer literate, familiar with google office suite, various web apps
• Excellent interpersonal and verbal communication skills
• Eagerness to learn detailed processes relating to inventory and website management
• Ability to effectively maneuver around sales floor and stockroom, may include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds.
• Entrepreneurial spirit, seeing/creating opportunities others haven’t
• Excellence, enthusiasm, and excitement about engaging with numbers, data, and team members
• Desire to be part of a tight knit team looking to transform/elevate the traditional retail experience
• Integrity, holding yourself and your employees/team to the highest standards and doing the right thing always, even when no one is looking